Last updated: September 2026
Bowl ’Em Over Pro Shop respects your privacy. This Privacy Policy explains what information we collect through this website, why we collect it, and how it is handled.
Information We Collect
When you submit our contact or appointment-request form, we may collect:
- Your first and last name
- Your email address
- Your telephone number, if provided
- The type of assistance you are requesting
- The message and other information you submit
We do not use this form to collect payment-card information or sensitive financial information.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry
- Discuss products or services
- Coordinate requested appointments
- Provide customer service
- Maintain appropriate business records
Submitting an appointment request does not confirm an appointment. We will contact you to discuss availability and confirmation.
How Information Is Stored and Transmitted
Form submissions may be stored in this website’s WordPress database and sent to Bowl ’Em Over Pro Shop by email.
Website email is transmitted through Google Workspace using FluentSMTP. Limited technical email logs may be retained temporarily to confirm delivery and troubleshoot email problems.
Sharing of Information
We do not sell, rent, or trade your personal information.
Information may be processed by service providers that help us operate the website and deliver email, including our website-hosting provider, WordPress-related services, and Google Workspace. We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or website.
Data Retention
We retain submitted information only as long as reasonably necessary to respond to inquiries, provide requested services, maintain business records, resolve problems, or meet legal obligations. Technical email-delivery logs are generally deleted after 14 days.
Cookies and Technical Information
This website and its supporting software may use essential cookies or collect limited technical information needed for security, administration, and proper website operation. We do not currently use submitted contact information for automated marketing or newsletter enrollment.
Protecting Your Information
We take reasonable administrative and technical precautions to protect personal information. However, no website, database, or email system can guarantee absolute security.
Your Choices
You may contact us to ask about personal information you submitted through this website or request that it be corrected or deleted. We may retain information when reasonably necessary for legal, security, or legitimate business-record purposes.
Children’s Privacy
This website is intended for a general audience and is not designed to knowingly collect personal information from children under 13 without appropriate parental or guardian involvement.
Third-Party Links
This website may contain links to third-party websites. Bowl ’Em Over Pro Shop is not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy when our website, business practices, or legal requirements change. The revised policy will be posted on this page with an updated revision date.
Contact Us
For questions or requests concerning this Privacy Policy or your personal information, contact:
Bowl ’Em Over Pro Shop
Inside Kingston Lanes
1330 South Eastwood Drive
Woodstock, IL 60098
Phone: (815) 814-3546
Email: smacygin@bowlemoverproshop.com